Support
Your support is your agent
Your support is your agent — awake at 2am, on Christmas, at whatever depth you want. It explains like you're five or shows the technical detail on request. No tickets. No hold music. No business hours.
Most builders' support has hours. Yours doesn't. That's not a dig — it's just how the product works: the same agent that runs your site answers how-to whenever you ask. When you need deeper reading, Learn lives on theaie.net — not a ticket queue.
Instant how-to: your AI + the built-in manual
Ask your connected AI. It uses Chatterbuilt's tools and the product manual to answer how-to on the spot — connect, update, SEO, booking. No waiting for a human to open a ticket before you can ship.
Learn on theaie.net
Playbooks, guides, and long-form help live at theaie.net (The AI Enterprise). That is the ongoing support and learning layer — open it when you want depth, not only when something breaks.
Bugs: community and GitHub
Something broken? Report it through your AI (report_issue) or open an issue on GitHub. Product fixes ship as platform updates; you own your site either way.
FAQ
Support, straight answers.
What if I need help at midnight?
Ask your agent. It's awake at 2am, on Christmas, whenever you are. No tickets, no hold music, no business hours. For how-to, your AI plus the manual is the support desk. For deeper guides, open Learn on theaie.net. For bugs, use report_issue or GitHub.
Where do I Learn — is there a knowledge base?
Yes: theaie.net. That is The AI Enterprise home for guides and learning. Chatterbuilt's Support and Learn links go there. Specific vibecoding articles ship as the corpus grows — we link the home, not empty article paths.
Is there a traditional help desk?
No paid human support queue. How-to support is built into the product: your AI plus the manual. For bugs, use report_issue or GitHub. Ongoing guidance and Learn live on theaie.net — not a ticket system.
What is The AI Enterprise?
Mark Hinkle's newsletter and guide library on using AI to drive revenue and save time — at theaie.net. It is the Learn surface and ongoing support layer for Chatterbuilt operators.
Where do I report a bug?
Tell your connected AI to file it (report_issue), or open an issue on the Chatterbuilt GitHub repos. We track product defects there — not feature requests disguised as tickets.
Does support cost extra?
No separate support plan. Free safety tools and manual search work without a key. Ongoing guides and Learn live on theaie.net as part of how we support operators — not an add-on ticket fee.
Connect and get unstuck in chat
Paste the connection command, ask your AI, and ship. Free tools work without a key. Prefer reading? Open Learn on theaie.net.
Get started